Refunds

If you register more than 2 weeks away from the first class of your intended session, you have 48 hours to request a refund, and will receive 100% back.

If you purchase within the 2 weeks leading up to the first class of your session, you have 24 hours to request a refund, and will receive 100% back.

If you miss your window for requesting a refund, or if you have need to stop attending classes, you have until the 4th class to request a refund, and will receive 50% back.

If you need to stop attending class after the 4th class of the session, there is no refund.

Session Cancellation

If the unforeseeable happens and I have to cancel a whole 8-week session (for example I don’t get enough people registered to cover my costs), you will have the choice to either:

- Register for another class (either that same session, or in a future session)
- Receive 3 one-hour private lessons (we can discuss potential options for location)
- Receive a 100% refund

class cancellation

In the case of an individual class cancellation (due to weather or other unforeseeable circumstance), I will add that extra class on at the end of the session.

If there is a sickness going around our household, I may still opt to have one of my teaching partners continue classes as usual.

making up absences

If you need to miss class due to a bad nap day, sickness [thank you on behalf of all the younger babies who aren’t yet vaccinated], or any other reason, you can make up those days (up to 2) by dropping into a class of another session. 

During sessions that have both Tuesday morning & Wednesday afternoon classes, you can drop-in on the other one.  If that doesn’t work for your schedule, or if there is only one class running during your session, you can make up your sick day (up to 2) by dropping in on a class of a future session.  Sessions begin in January, April, & September each year.

If you have need to miss more than 2 classes due to sickness, please let me know and we can discuss if there other options for you.